Service

Our mission is to support growers and producers across Europe by providing them with first-class technology solutions.

Without compromising on quality, we guarantee the highest level of after-sales and technical support. We are always close to our clients and service is available 24/7.

Milbor PMC service
department deals with:

installation of packaging
machines and lines
on-going on call
service support
cleaning and renovation
of machine components
delivering spare
parts
regular maintenance of equipment
operator service
automation
Regular inspections

The main purpose of conducting regular inspections is to ensure that every component of the production line is operating at 100% of its efficiency at all times.

Our qualified engineers will carry out a thorough technical inspection of your machine.
They keep your industrial machinery and equipment running smoothly and reliably.
Our inspection includes service, including repair or replacement of necessary mechanical and electronic equipment, as well as software checks.

Diagnostics – conducting a full diagnostics of machines
Software – conducting necessary software updates
Final report – preparing a report on the condition of machines
Training – possibility of conducting additional training

Why is it worth it?

  • It prepares machines for starting another season
  • It helps determine the wear of components and replace them as necessary
  • It helps detect many potential defects that could lead to downtime
  • It makes it possible to order the necessary parts in advance and replace them before the season
  • It reduces the amount of downtime due to machine failure
  • It reduces worker costs due to unplanned downtime
  • It increases the flow and effectiveness of work
Spare parts

We know how important it is to have access to spare parts, especially during the season, so we make sure the parts you need are available when wear or lack of parts would prevent you from operating during peak production times. Our warehouses are located in Poland, so delivery of parts to other European countries is not a problem for us. During the season, our service technicians are available around the clock.

Training

Maintaining a high level of operators’ knowledge ensures a smooth start to the season. Milbor PMC’s service department provides full training on all types of machines offered by Milbor PMC.

Our operator training service includes:

  • Training new operators
  • Retraining existing operators
  • Refreshing knowledge on machine performance and operation

Why is it worth it?

  • It helps avoids equipment failure due to operator error
  • It reduces the amount of downtime
  • It reduces worker costs due to unplanned downtime
  • It increases the flow and effectiveness of work
Refurbishment of dies

Welding die refurbishment is a process that involves disassembly, thorough cleaning, and replacement of worn out die components.

Why is it a good idea to do it? It prolongs the life of a die and prevents reduction of its efficiency. Moreover, thorough cleaning reduces production costs associated with downtime and ensures the highest quality sealing of the packaging.

When refurbishing this part of the machine we perform:

  • Complete disassembly of tools for thorough cleaning of metal components and residue left over from production (using specialized equipment and cleaning liquids)
  • Replacement of worn gaskets
  • Replacement of springs (additional option)
  • Assessment of the condition of blades and their possible replacement
  • Checking the condition of heating mats
Before:After:

 

Packing line automation and management systems

MILBOR PMC offers its customers solutions for the automation of the production process.
These systems are based on PLC programming and customised software

Level 1. A production line control system based on SIEMENS PLCs (an MPLC control machine)

  • An integrated line control system based on a Siemens PLC
  • Management of the entire line from a single HMI panel
  • Conveyor speed control from one location
  • Emergency stop for all drives via certified STO (Safe Torque Off) inputs. Ensures that all packing line drives are stopped at the same time
  • Management of signals from individual devices. Ability to adapt control signals to desired actions for smooth production
  • Overview of packing line status from one location
  • A diagnostics menu showing the current status of all inverter signals and parameters

Why is it a good idea to implement it?

  • Time savings on the production line stop diagnostics; the operator immediately knows what the cause of the downtime is
  • A single place for production line management, which saves the time spent on starting individual machines
  • Safety – the emergency stop function allows you to stop the production line with one button
  • Product protection – signal automation prevents product collision during the possible failure of individual machines
  • Fast troubleshooting of power supply problems – the entire line is powered from a single point

Additional options for the MPLC control machine:

PRODUCT PROFILES – Possibility to create product profiles with pre-programmed settings customised for the specific product
FLOW MANAGEMENT – Automatic control of product quantity on the packing line

Why is it a good idea to implement it?

  • Time savings on the set-up with pre-programmed profiles
  • Optimised packing line throughput
  • Smooth operation – Automatic adjustment of the quantity of the product fed to the packing line to supply only as much product as is needed at a given time
  • Maximized line throughput
  • Improved sorting quality
  • Adjustment of individual machine output

Level 2. SCADA – A production process supervision and data visualisation system

The purpose of the SCADA system is to increase production performance. Its main functions are: collecting and visualising current data from the production line, controlling the production process, alarms, and data archiving.
Software based on a computer SCADA system, which enables access to production line status data in real time.
Examples of information presented:

  • For individual profiles, one can determine their performance and then compare it with the current performance of the production line
  • Visualisation of line throughput using indicators.
  • Visualisation of current data and historical data.
  • Reports summarising production line downtime showing the percentage of interruptions caused by a given machine
  • Production reports as percentages compared with the assumed performance.
  • Possibility to send daily reports by e-mail
  • Presentation of other key performance indicators, depending on the customer’s needs

Why is it a good idea to implement it?

  • The SCADA system collects data from machines and other components in real time, which enables supervision of the production process
  • It provides a real-time picture of production line performance.
  • The diagnostics function makes it possible to identify the causes of downtime and thus provides the possibility to plan actions and optimise production.
  • It informs the operator about errors and alarms, thus enabling a quick response.
  • Storage of performance data to address quality issues.
  • Archiving of data from the production process.

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    Locations

    Our branches

    We are committed to providing superior technical and after-sales support. We guarantee that our service engineers are always close to our clients and ready to respond within 24 hours.

    Our clients can always count on advisory support in post-harvest operations. All our employees are always willing to share their knowledge and experience gained from previous installations of our systems.

    • Service Bases
    • Company Office
    • Our Customers
    • Our Network
    Dofinansowanie Unia Europejska